Major home improvement projects can be stressful, especially if they involve something as important as a new roof. Finding a Charlotte roofer you can trust might seem like a gamble, but it doesn’t have to be.
This guide will outline everything you need to know to choose a Charlotte roofer who will do the job right.
License and certifications
State license: Verify that the company holds a valid state license in North Carolina. Licensing ensures that the company has met specific standards and qualifications to be in business.
Industry certifications: GAF Master Elite, CertainTeed Master Shingle Applicator, and Owens Corning Platinum Preferred Contractor certifications all indicate that the company has a high level of training and expertise.
Insurance They Carry
General liability: protects you against bodily injury and property damage if the roofing company causes any damage to your property or injury.
Workman’s Comp: protects the roofing company’s employees in case they are injured while on the job.
Reviews and Testimonials
Look at reviews on reputable sources like Google reviews, Yelp, Angie’s List, and the Better Business Bureau to check out customer feedback. You can also consult past customers to get an idea of their experience with the company.
Focus on the most recent reviews to get an idea of the quality of the work done during the past year or so.
If you see a one-off lousy review, look deeper and ask questions. Sometimes, the bad review has nothing to do with the company, especially if it is one among many glowing reviews. A good company wants to be transparent.
References
Talk to previous customers to get their feedback about their own experience. A good Charlotte roofer is not afraid to share their references.
Estimates
Always get multiple estimates to compare prices and the services included with their pricing. A good rule of thumb is to get three references to compare.
Understand the pricing estimate. To ensure no hidden costs, you should require a detailed estimate outline that includes materials, labor, and any additional fees.
Experience
Look at the company’s years in business. The longer a company has been in business, the more of a proven track record it will have.
Check out their local reputation in the community.
Warranties
A trustworthy company will have manufacturer warranties on materials and a labor warranty on their workmanship.
Customer Service
Does the company have a responsive customer service team, and are they professional in all their communications?
Project Scope
Contract: A good contract outlines the full scope of the project, the timeline, materials, cleanup, and payment terms.
Permits and inspections: Make sure they get the necessary permits and handle all inspections.
Finding a roofer you can trust in the Charlotte area will be easier if you follow these simple guidelines.
Southern National Roofing fits all the criteria. They make the process transparent and stress-free, and their customer service team is unparalleled. Every job ensures quality workmanship and materials.
