Terms and Conditions - Southern National Roofing

Welcome to Southern National Roofing. By using our website, requesting a quote, or hiring our team for roofing services, you agree to the terms outlined below. Please read them carefully. If you have any questions, feel free to contact us at in**@*********************ng.com

1. Services Provided

Southern National Roofing offers residential roofing services, including but not limited to:

Roof inspections
Roof repair
Roof replacements
Storm damage assessments
Gutter and siding services (in select markets)

We strive to deliver high-quality work, honest evaluations, and dependable customer service on every project.

2. Estimates and Contracts

All estimates are free and non-binding until a formal contract is signed.
Work will not begin until the client has approved a written agreement outlining scope, materials, pricing, and timeline.
Any changes to the scope of work may result in additional charges and timeline adjustments.

3. Payment Terms

Payment schedules will be clearly stated in your contract.
We accept major credit cards, checks, and financing options (subject to approval).
Late or missed payments may result in work stoppage, interest fees, or legal action.

4. Warranties

Southern National Roofing offers product and workmanship warranties depending on the roofing materials used and the specifics of your project. Warranty terms will be outlined in your contract and may vary by manufacturer.

5. Website Use

By accessing our website:

You agree not to use our content, images, or branding without permission.
You may not attempt to breach our site’s security or misuse its functionality.
Your personal data is protected under our Privacy Policy (linked if available).

6. Scheduling and Delays

We make every effort to stick to scheduled start dates and timelines. However, unforeseen delays such as weather, material shortages, or permit issues may occur. We will communicate proactively if your project timeline changes.

7. Limitation of Liability

While we strive for excellence in every project, Southern National Roofing is not liable for:

Pre-existing damage to your property
Issues caused by delays beyond our control
Indirect or incidental damages resulting from roofing services

8. Cancellations

Clients may cancel service agreements within a period specified in the contract. Cancellation terms, including any applicable fees, will be included in your signed agreement.

9. Governing Law

These terms are governed by the laws of the state in which your roofing project is performed. Any disputes will be resolved in accordance with local and state regulations.

10. Changes to These Terms

Southern National Roofing reserves the right to update these Terms of Service at any time. Changes will be posted on this page with the revised effective date.

11. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Southern National Roofing, you agree to receive recurring automated marketing and informational text messages from Southern National Roofing at the number provided.

Program Description

Text messages may include:

Appointment reminders
Estimate and project-related communications
Customer service messages
Promotional offers and special events
Other information related to Southern National Roofing’s products and services

Consent

Consent to receive text messages is not a condition of purchasing any goods or services. You may obtain information, estimates, or services from Southern National Roofing without consenting to receive marketing text messages.

Message Frequency

Message frequency may vary based on your interactions with Southern National Roofing.

Fees and Charges

Message and data rates may apply. Check with your wireless carrier for details regarding your messaging and data plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any text message. After opting out, you may receive a one-time confirmation message confirming your removal from the program.

Help Instructions

For help, reply HELP to any text message or contact us at:

Phone: 919-769-2160
Email: in**@**************al.com

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes to SMS Program

Southern National Roofing reserves the right to modify or discontinue its text messaging program at any time. Any changes will be posted to these Terms and Conditions and will become effective upon posting.

Contact Us

If you have any questions about these Terms of Service, please contact:

Southern National Roofing
Email: in**@*********************ng.com
Phone: (919) 769-2160
Address: 9300 Harris Corners Parkway Ste 400, Charlotte, NC 28262